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Monday, 8 February 2016

Hotel checks in with another award

Top services rewarded ... general manager Graham Usher
with the Top Rated award
York’s Best Western Monkbar Hotel has been top rated by one of the world’s biggest travel booking websites.

The hotel – which has just boosted its AA ranking from three to four stars after a £3m investment – received the accolade from, in its Simply The Guest Awards 2016.

The awards are the only UK hotel awards based solely on genuine guest reviews. The top rated accolade is given to a select band of venues in recognition of their excellent record of positive reviews.

Andrea Tarpey from said: “According to our guests, the Monkbar Hotel is one of the top hotels in the UK and to receive the honour of a top rated status in this year’s Simply The Guest Awards reveals its standards are at the very top of the league in all areas.”

Monkbar general manager Graham Usher said: “Achieving this award based solely on how our customers rate us is fantastic news, and it comes hot on the heels of us being awarded our first ever fourth AA star.

“Being ‘top rated’ means a great deal to us, and I’d like to thank everyone who stayed with us and took the time to critique us.

“We place customer service and customer satisfaction at the heart of everything we do."

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